Overview
This Privacy Policy describes how UNMUTEDCO LLC ("we", "us", "our") collects, uses, and shares information about you when you use the NoirPlus service, including our website, applications, and waitlist ("the Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information you provide directly:
- Name and email address when joining our waitlist or creating an account
- Payment information when subscribing (processed securely by our payment provider)
- Communications you send us, including support requests
- Profile information and preferences you set in your account
Information collected automatically:
- Device information (type, operating system, browser)
- IP address and approximate location
- Viewing history and content interactions
- Usage data including pages visited, features used, and time spent
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the NoirPlus Service
- Process transactions and send related information, including purchase confirmations and invoices
- Send waitlist updates, launch notifications, and service-related communications
- Send promotional communications (you may opt out at any time)
- Respond to your comments and questions
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze usage patterns to improve the Service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating the Service (payment processors, email platforms, analytics providers, cloud hosting)
- Business partners only where necessary to provide the Service or as described at point of collection
- Law enforcement or government agencies when required by law or to protect rights and safety
- Successors in connection with a merger, acquisition, or sale of assets, with notice to you
Cookies & Tracking Technologies
We use cookies and similar technologies to operate the Service, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though disabling cookies may affect Service functionality.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your information within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.
Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Opt out of marketing communications at any time via the unsubscribe link in any email
- Portability: Request a machine-readable copy of your data where technically feasible
To exercise these rights, visit help.noirplus.tv.
Children's Privacy
The NoirPlus Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us.
Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your account.
Third Party Services
The Service may contain links to third party websites or services. This Privacy Policy does not apply to those third party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third party services you access.
GDPR & CCPA
If you are a resident of the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and, where appropriate, by sending you a notification. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Support: help.noirplus.tv
- Support: help.noirplus.tv
- Address: UNMUTEDCO LLC, New York, NY / UNMUTEDCO LTD, 20 Bay Street, Toronto, ON